Our team members are located across the U.S. and Europe.
UX Research Specialist
Yani's dedication to exploring global cultures has fueled her passion for international customer research and ethnography in business. Yani has an MS in Global Affairs from New York University and a BA in Sociology from The College of New Jersey. Her background includes Sociology, Anthropology, Global Affairs, International Law, and Human Rights. Yani loves to study foreign languages and has working knowledge of Japanese, Korean, Mandarin, and French.
Gabe earned his Bachelor's in Biology and Business Leadership. He has a background in providing healthcare services and has experience working with people from a variety of backgrounds. Gabe also enjoys getting to know new cultures and has spent time living in Central America, where he gained fluency in Spanish. His experiences have led him to pursue work that allows him to connect with people and improve their experiences and interactions. Outside of work, Gabe enjoys spending time with his family, being outdoors, and staying active.
Joanna started Generation Focus in 2017. Before founding the company, Joanna worked in financial services where she managed data-driven products and services. Joanna has an MSc in Management from New York University and a BA in Global Studies from Warren Wilson College. Joanna has lived and spent time in many countries. She enjoys traveling, learning, and making connections with people from around the world.
Chastine, being inquisitive in nature led her to transition from her background in Nursing to Computer Science. She believes in the notion of meaningful research work aligned with data analysis hence the continuous zeal to further her education. Chastine spearheads a variety of projects in the marketing and technology sector. On a typical day, she enjoys her day with a cup of coffee while listening to funny podcasts.
Associate UX Researcher & Recruiter
Andie earned her BBA in Marketing from the University of Wisconsin-Madison and earned her certificate in User Experience Design from General Assembly. Her background in UX and previous experience working in social media marketing inspired her passion for improving the user experience through discovery driven research and user-centered design. Beyond research, Andie enjoys cooking, music, and skiing.
People Operations Manager
Amy brings over 20 years of human resources leadership and consulting experience in a variety of industries to her role as People Operations Manager. She holds a BS in Human Resources Management from Franklin University. Amy combines business know-how with creative flourishing and is also a visual artist, writer, and passionate fan of coffee and Emily Dickinson.
Associate Project Manager
Danish holds a B.S in Business Administration from the University of Southern California, where he conducted academic research on federal regulations in education and Chinese foreign policy. He previously worked as a Strategy Analyst for AnswerLab, developing UX research proposals for Google ad-hoc projects. He also has experience as a research consultant at the American Chamber of Commerce in Australia. Beyond work, he loves movies, music, basketball, and fashion.
Managing Director, Americas
Jenny Lee Costello
Jenny studied Psychology and Consumer Behavior at the University of Southern California, and received her Event Planning & Management Specialization from UCLA. She is currently pursuing her Executive MBA at Quantic School of Business and Technology. Jenny’s diverse background combines corporate, nonprofit, and agency experience. She is passionate about the intersection of the human experience and has expertise in conducting and managing user-centric qualitative research.
Managing Director, EMEA
Cecilie's background in psychology, research, and anthropology has fueled her dedication to the study of human behavior and the factors that allow people to thrive. Cecilie has a Master's degree in Applied Positive Psychology (MAPP) from the University of Pennsylvania and a BSc in Applied Psychology with a minor in Anthropology from New York University. She is passionate about applying her expertise in Positive Psychology to create positive participant experiences.